Consumer technology · Dog parks and community
PawPack
Compliance management across a public website, privacy choices, support content, and the communications surrounding a growing consumer platform.
Engagement areas
- Website compliance
- Privacy and consent
- External communications
- Ongoing management
The context
The experience has to work in the real operating environment.
PawPack spans public discovery, user accounts, location, community content, and safety-sensitive information. The public website and external communications need clear consent, privacy, accessibility, and support pathways around that complexity.
What the work includes
- 01Accessibility oversight for the public website and key customer-facing journeys
- 02Privacy choices, consent language, and disclosures for location, photos, analytics, and notifications
- 03Compliance review for support, safety, account, and missing-dog communications
- 04Ongoing website management as public features and policies change
What this enables
A complex platform is presented as a simple promise: find a place, meet a familiar face, and stay connected to the pack.
